Community Guidelines
Effective date: 2026-10-12
HeyYou is for saying hey to the people around you. These guidelines keep it friendly and safe. They apply to everything on HeyYou: nicknames, avatars, statuses, public rooms, private chats, groups and voice notes. Breaking them can get your content removed and your account banned.
Be yourself, be kind
Disagree without attacking people. Treat strangers nearby the way you would face to face.
Not allowed
Harassment and bullying. Insulting, threatening, shaming or repeatedly contacting someone who does not want to hear from you. If someone ignores your hey or blocks you, move on.
Hate. Attacking or demeaning people based on race, ethnicity, national origin, religion, caste, sex, gender identity, sexual orientation, disability or serious illness.
Sexual content. Sexually explicit messages, voice notes or nicknames, and unwanted sexual advances.
Anything involving minors. HeyYou is for adults only. Any sexual content involving or targeting a minor is strictly prohibited. We remove it, ban the account and report it to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement. Do not use HeyYou if you are under 18.
Violence and threats. Threats of violence, encouraging self-harm or violence, glorifying attacks, or organising harm to anyone.
Sharing someone's location or private information. Posting another person's exact location, address, phone number, photos, or other personal details, or using HeyYou to follow, stalk or track anyone.
Illegal activity. Selling or promoting drugs, weapons or other illegal goods and services, or any other illegal activity.
Spam and scams. Repetitive or unsolicited promotion, links to scams, phishing, asking for money, or fake giveaways.
Impersonation. Pretending to be another person, a public figure, a business or HeyYou staff.
Staying safe
- HeyYou shows people near you, so be careful what you reveal about where you are and who you are.
- If you decide to meet someone, meet in a public place and tell someone you trust.
- Never send money to someone you met on HeyYou.
- Use ghost mode whenever you want to chat without being on the map.
Report and block
- Block: open the person's profile, or long-press their message, and tap Block. You will no longer see each other or be able to contact each other.
- Report: open the person's profile, or long-press their message, and tap Report. Choose a reason and add a note if you like. Reporting also hides them from you.
- In an emergency, contact your local emergency services first.
What we do
- We review reports within 24 hours.
- Depending on what happened, we remove the content, warn the person, limit their features, or permanently ban the account. Serious violations, especially anything involving minors or threats, lead to an immediate ban and may be reported to the authorities.
- Automated filters may block some words in nicknames, statuses and messages before they are posted.
Appeals
If you think we made a mistake, write to support@heyyou.app with your nickname and area, and we will take another look.
Changes
We may update these guidelines as HeyYou grows. The latest version is always at https://heyyou.app/guidelines.